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Privacy Policy

Who are we? 

We are Nabu (Online) and we use the information you input to us when placing an order, to fulfil that order, and for no other reason. We do not share this sensitive information with 3rd parties or reveal personal details about you, the customer when providing you with this service. Your personal information such as cards, email and addresses are secure and safely stored when making an order or signing up for an account. They are only ever stored to make your next shopping experience with us easier.

You can email us at enquiries@nabuonline.co.uk at any time to request these details be removed. 

Who do we share your data with?

We do not share your personal and sensitive data with any other company except our internet platform and our payment providers to process payments. The only other information we may share are reviews, comments or customer pictures of our products across our social media channels and website. We do not control what may happen on these websites, so do check out their individual Privacy Policy, listed below. 

Etsy: Privacy Policy

Mailchimp: Privacy Policy

Royal Mail: Privacy Policy

Shopify: Privacy Policy

Google: Privacy Policy

Paypal: Privacy Policy

Stripe: Privacy Policy

We accept the following payment cards, so please refer to your individual financial providers for their Privacy Policy:
Visa Credit
Visa Debit
MasterCard
Maestro
Visa Electron
POS Paypal (Craft fairs & festivals point of sale)

What if I want to update my data?

You can update your data at any time by contacting Bonita Poole at enquiries@nabuonline.co.uk. 

The information we request

When you place an order with us we use your email to update you about your order, to correspond with yourselves if there are any issues, and to offer future discounts and newsletters. By placing an order you have agreed that Nabu is a site you may be interested in hearing from. We only ever ask for you email address and/or name for our digital marketing purposes. If you have placed an order with us we will NEVER use your phone number or address to send telephone and postal marketing, and we will only use your email address for our newsletter. If you would like to stay in touch with us about new products, upcoming events and promotions etc without placing an order, you can sign up to our newsletter HERE 

Alternatively, if you have previously subscribed and wish to unsubscribe, you can do so HERE

Automated decision making

If you have opted into our email marketing, your preferences based on the data you have supplied may be used to create a more user friendly website, and for any future re-marketing.

Concerns or complaints

If you have any concerns or complaints about how we may be using your data, please contact us at enquiries@nabuonline.co.uk. 

Alternativeley you can visit ICO (www.ico.gov.uk) for more information, or to report a concern click HERE

Cookies

A cookie is a small informative file that your computer, mobile or tablet stores that will recognise you in any subsequent visits you may make. This allows our website to deliver tailored preferences to you, for example,  remembering your favourite items. They can also pass information from one website to the next so that more items that are relevant to you show up. 

By browsing our website you can have the option to agree to this policy and consent to Nabu and our use of cookies in accordance with said policy. 

You can delete cookies from your browser at any time, please refer to your internet browser settings to do so.  

Data Controller: Bonita Poole
ICO Registered: Not required to register as the process of personal data is for core business purposes.
Role: Owner/Founder